These terms form a contract between you ("customer") and Bellglobal ("we", "us"). If you don't agree with them, please don't use the service.
1. Your account
You must be 18 or older and provide accurate contact information. You are responsible for keeping your password safe and for anything that happens under your account. Tell us immediately at [email protected] if you suspect unauthorised access.
2. Billing & renewal
- Plans are billed monthly, quarterly or yearly in advance
- Invoices are issued on the activation date and auto-renew on the same day each cycle
- A one-time setup fee of ₹250 applies at first activation
- All prices are in Indian Rupees (INR) and exclude GST unless stated
- You can cancel at any time — we don't bill for the next cycle, but we don't pro-rate the current one unless our refund policy applies
3. Acceptable use
You agree not to use our service for:
- Sending spam or unsolicited email
- Hosting or distributing malware, phishing pages, or CSAM
- Launching attacks (DDoS, brute-force, port scans) against third parties
- Running services that violate Indian law or the law of the jurisdiction you target
- Cryptojacking, illegal mining, or anything that falsifies our upstream NOC reports
Violations may result in immediate suspension without refund.
4. Uptime & SLA
We target 99.95% monthly uptime on VPS plans and 99.99% on Enterprise / Gold plans, excluding scheduled maintenance announced at least 72 hours in advance. If we miss our SLA in a given month, you're entitled to a service credit — see the support policy for how it's calculated.
5. Intellectual property
You own your data, your strategies, and anything you deploy on the server. We own our software, documentation, and brand. You grant us a limited licence to host your data solely to deliver the service.
6. Limitation of liability
We're not liable for lost profits, missed trades, or consequential damages. Our total aggregate liability in any 12-month period is capped at what you paid us in that period. This clause doesn't limit liability for gross negligence or wilful misconduct.
7. Termination
Either party may terminate for convenience with 7 days' notice. We may suspend or terminate immediately for breach of the acceptable use policy, non-payment, or legal compulsion. On termination, we keep your data for 14 days, then purge it.
8. Governing law
These terms are governed by the laws of India. Any dispute will be resolved in the courts of Bangalore.